Questions
Straight answers about Squte, the questions dentists ask most first. Anything missing? Email hello@squte.co.uk.
Before you start
- What is Squte?
Squte is an AI dental scribe for UK dentists. It asks the patient’s consent, records the appointment and drafts a UK 17-section clinical note for the dentist to check, change by voice and sign.
- Do I need my patient’s consent to record?
Yes: ask before you record. Squte shows you a line to read, and the patient’s answer is saved with the visit. If the patient says no, nothing is recorded. You type the note, or build it with chairside chips, as you would without Squte. NHS England’s guidance says patients must be told at the start of each appointment and given a clear chance to object.
- Who is responsible if the note is wrong?
You are. The clinician who signs the note is responsible for it, which is why Squte puts nothing in the record until you have checked and signed it. Dental Protection says a clinician cannot rely on “the AI got it wrong” as a defence.
- Does it work with Dentally, Software of Excellence or R4?
Yes, by copy and paste. You copy the signed note into Dentally, Software of Excellence, R4 or any other practice system in one go. There is no direct integration yet.
- What do I need to use it?
An iPad or a laptop with a microphone, and a web browser. There is nothing to install.
- Can hygienists and therapists use it?
Yes. The Starter plan is sized for part-time clinicians, hygienists and therapists.
Notes
- How accurate is it with tooth numbers and accents?
Check every note. A 2025 King’s College London study found the best speech systems cope well with accents and surgery noise but can still mishear which tooth was meant. Squte writes teeth in UK notation from what you say (“upper right six” becomes UR6, or 16 if you choose FDI), and every note stays a draft until you sign it.
- Is Squte a medical device?
Squte is built to stay outside medical-device rules. It drafts notes from what was said and never suggests diagnoses or treatment. The MHRA’s guidance of 29 July 2026 says scribes that only transcribe and summarise are generally not medical devices; ones that suggest diagnoses or treatment are. We review this whenever Squte changes.
- Does Squte make diagnoses?
No. Squte records a diagnosis only when you say it, in your words. It never suggests one from the findings. You make every clinical decision.
- Will my notes get longer?
They shouldn’t. Squte writes what was said into the sections your record needs and leaves out sections the appointment didn’t cover. You can cut anything by saying so.
- How long does a note take?
Usually within a minute or two of tapping Stop. Once you have recorded your voice sample, Squte transcribes as you record, so only the last part is left to process. You can call your next patient straight away; Squte tells you when the note is ready.
Patient data
- Is audio used to train AI? Where is it stored?
No, it is not used to train AI models. Recordings and notes are stored encrypted in London. Speech recognition runs on Deepgram’s EU service with model improvement switched off on every request, and Google’s Vertex AI terms exclude training on customer data.
- How long do you keep the recording?
30 days after the note is signed, then the audio is deleted. The signed note and transcript stay as the clinical record. If a patient withdraws consent, the recording is deleted straight away.
- Is Squte on the NHS AVT registry?
Not yet. NHS England’s ambient voice technology registry is self-certified, and NHS England says it does not endorse the suppliers on it.
- What does my practice still need to do?
Your practice completes its own DPIA and clinical safety assessment (DCB0160) and updates its privacy notice. Squte gives you its data flows and a poster to start from. Squte does not make a practice compliant on its own.
Pricing
- What does it cost? Is there VAT?
£25, £45 or £79 per clinician a month, with no VAT to add. Essential is £39 a month and Pro £69 a month billed yearly. Squte is not VAT-registered, so the price you see is the full price.
- Is there a free trial? Do I need a card?
Yes: 14 days or 100 visits, whichever comes first. We take a card when you start, so your notes carry on without a break when the trial ends. Nothing is charged during the trial.
- What happens when the trial ends?
When the trial ends, the plan you chose starts and your card is charged for the first month. Your notes, settings and voice sample carry over. Cancel before the trial ends and you pay nothing: cancel in your account settings, or email hello@squte.co.uk and we cancel it for you the same working day.
- What happens if I go over my plan’s limit?
You are never billed extra. On Starter, new visits pause at 100 in a month until you upgrade. On Essential and Pro the limits are soft: if you go over two months running, we talk to you about the right plan.
- Do I get a VAT invoice?
No: Squte is not VAT-registered, so there is no VAT to show. You get a receipt for the full amount.
Try it on your own appointments.
14 days or 100 visits, whichever comes first. Card required, and nothing is charged during the trial. Then from £25 a month, no VAT to add. Cancel before the trial ends and you pay nothing.